Sigfox Canada is now Skylink IoT Solutions!
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Callback Error Logs

Problem

Your IoT platform or server stopped receiving data from your device(s).

Solution

It might happen that your callbacks are not being transmitted correctly due a communication problem between the Sigfox Backend and your IoT platform or server. You can check the error log by proceeding as follows:

  1. Go to the Device Type that contains the impacted devices.
  2. Click on Callbacks within the left side menu.
  3. If any Callback errors, you will find a button in the “Error” column next to the Callback.

Sigfox Canada is now Skylink IoT Solutions

Why did we rebrand?

We are expanding our technology offering to better meet the needs of our customers. We will remain the exclusive provider of Sigfox technology in Canada and now will offer other connectivity solutions to ensure we meet all the needs of our customers.  

In many instances, customers are looking for multiple IoT solutions so by expanding our technology offering we can provide complimentary connectivity solutions including, Cellular, WiFi, Bluetooth, and even other LPWAN technologies. We are focused on being the best solution provider for our customers.

How will our customers be impacted?

This is great news for our customers in Canada and the U.S. as you will have more connectivity options to best meet your business IoT requirements, and we will work closely with you to find the right solution.